Privacy Policy

Effective Date: [Insert Date, e.g., 25 February 2026]

Welcome to HiTude (operated by Hemp Herbals Pvt. Ltd.). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and purchase our products.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with our products and services, we collect various types of information, including:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address when you register, place an order, or contact us.

  • Payment Information: We use a secure third-party payment gateway (Razorpay) to process all transactions. We do not store your credit card, debit card, or UPI details on our servers.

  • Health & Age Verification Data: As our products (Ayurvedic/Vijaya extracts) are age-restricted, we may collect information or require declarations to verify that you are 18 years of age or older.

  • Usage Data: Information about your interaction with our Site, including IP address, browser type, device information, pages visited, and time spent on the Site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To process and fulfill your orders, including sending order confirmations and shipping updates.

  • To securely process payments through our payment gateway (Razorpay).

  • To communicate with you regarding customer support, inquiries, and consultations.

  • To personalize your experience and improve our website, products, and marketing efforts.

  • To comply with legal obligations, prevent fraud, and enforce our Terms of Service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: We share necessary details with trusted third parties to operate our business, such as payment processors (Razorpay) and shipping/delivery partners. These providers are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information (such as keeping items in your WooCommerce shopping cart). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

5. Data Security

The security of your data is important to us. We implement industry-standard security measures (such as SSL encryption) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Age Restrictions (Minors)

Our website and products are strictly intended for adults aged 18 and older. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can take necessary actions to remove that information.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

 

  • The right to access, update, or delete the information we have on you.

     

  • The right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

     

  • The right to request correction of inaccurate data.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Company Name: Hemp Herbals Pvt. Ltd. (HiTude) Address: 350, Tilak Nagar, Indore – 452001, Madhya Pradesh, India Phone: +91 7827493923 Email: contact@hitude.com